Tuesday, November 29, 2011

Newbies and Smart Customers....

A quick update:  No, I haven't fallen off the planet! ;)   Just trying to keep up with increased demand due to increased sales at craft fairs, online, word-of-mouth....alas, blogging must take a backseat at times.

Two Newbies that are on the rack:

Lavender Swirl & Eucalyptus-Rosemary
Now about my "smart customers" -not only do I learn from customers all the time, not just what they want, but fabulous information they've read from experts that I really want/need to know.....to these special, thoughtful & caring customers :  My goggles off to you!  (I don't wear a hat)  Thanks for corresponding, suggesting, offering your ideas and suggestions!  

I was inspired by one of my newer customers....let's call her "Maria", who educated me on Dr. Perricone's stance regarding sugar and skin health (good info, and I'll be reading more -just as soon as I have a chance to order his book(s)....and then she inspired this new soap:
  I just received some 5x orange about a week ago, and hadn't done anything with it....until today!  I love the way my house smells after making this one.  Fresh and clean -sweet & citrus-ey.   This soap is packed with shea, mango & cocoa butters and I'm impatient to see it cut & smell it on the curing rack.

Thanks "Miss Maria" for your feedback, information and suggestions -I hope my fellow soapers are blessed with such customers, too.  It makes what I do feel really worthwhile! :) 


Ambra said...

It's good to hear from you - and the best thing is that you are busy!!! Great work. You've really done well with your marketing, Becky :)

Unknown said...

New soapies look divine and can't wait to see the new Orange one. Curious about the Dr. Perricone information. What is the name of the book, going to see if I can get it from our local library?

Yes after 9 years of selling I still learn from my customers.


The Soap Sister said...

Hi Ambra, Yes it is great to be busy, although busy + Becky = household chaos at times! ;) Thank goodness for the crockpot! We need to do a swap too Missy -either that or I'll need to buy one of those wonderful new soaps outright! (Actually I'll need 2, one to use and one to decorate with!) Let me know if you're game. :) ~Becky

The Soap Sister said...

Hi Michelle, Thanks so much! I just about can't wait to pop those orange babies out of their molds. "Patience Becky, Patience!"

I ordered "The Perricone Prescription" last night on Amazon. They have quite a few, and they're REALLY reasonable. He seems to have quite a few bestsellers and is big on anti-aging (I may have to get 'em all) so I can't wait to read what he has to say.

We must have started soaping around the same time, and yes -my customers have an uncanny way of making suggestions and educating me. Often making me slap my forehead and say "Why didn't I think of that???" I love the fact that we can always learn something new! :) ~Becky